Terms and Conditions

Welcome to Al Munawarrah. By placing an order on our website (www.almunawarrah.co.uk) you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Information

This website is operated by Al Munawarrah Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Al Munawarrah Ltd. We offer this website, including all information, tools, and services available, to you—the user—conditioned upon your acceptance of all terms, conditions, and policies stated here.

Our registered business address is:
Al Munawarrah Ltd
35 Greenwood Road, Leicester, LE5 4NH

2. Products & Colours

  • We make every effort to display our products accurately. However, colours may vary slightly due to lighting or screen differences.
  • All sizes are approximate and may vary slightly between styles or fabrics.
  • Minor variations do not constitute a defect.

3. Pricing & Availability

  • All prices are listed in GBP (£) and include VAT where applicable.
  • We reserve the right to change prices, discontinue products, or update availability at any time without notice.
  • Discount codes or promotions cannot be applied retrospectively after an order is placed.

4. Orders

  • When you place an order, you’ll receive an order confirmation email. This acknowledges we have received your order but does not guarantee acceptance.
  • We reserve the right to refuse or cancel any order (e.g., stock issues, payment error, or suspected fraud).
  • Ownership of goods passes to you once payment is received in full and the order is dispatched.

5. Payments

  • We accept major credit/debit cards, Shop Pay, Apple Pay, and other payment gateways provided on checkout.
  • Payments are securely processed through Shopify Payments or our authorised payment processors.

6. Shipping & Delivery

Please see our Shipping Information page for full delivery details, costs, and timeframes.

7. Returns & Exchanges

Our Returns & Exchanges policy explains how to return or exchange your items and which products are non-returnable (e.g., perfumes, hijabs, or sale items).

8. Faulty or Damaged Goods

If an item arrives damaged or defective, please contact us within 48 hours of delivery with your order number and clear photos. We’ll offer a replacement or refund according to our policy.

9. Intellectual Property

All content on this website—including images, text, graphics, product names, and the Al Munawarrah logo—is owned by or licensed to Al Munawarrah Ltd. You may not reproduce, distribute, or use any content without written permission.

10. Privacy & Data Protection

Your privacy matters to us. Please read our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Promotions & Discount Codes

  • Promotional codes must be entered at checkout and cannot be added afterwards.
  • Only one code may be used per order unless stated otherwise.
  • Discounts cannot be exchanged for cash or applied to previous purchases.

12. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of this website or products purchased through it, except where required by law.

13. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Updates to These Terms

We may update these Terms & Conditions from time to time. Changes take effect immediately upon posting on the website. Please review this page periodically.

Last updated: 05 October 2025